Help

If you would like any help or advice before making a purchase, please feel free to call on 01664 454243. We can suggest gifts and make up gift boxes for any occasion. We have tried and tested many of our products and can advise on washing, sizing or even concerns with the safety and age group of gifts.

Size Charts and Information

The size chart ( ? ) is a guide only and all the brands that we carry do vary slightly in size.  The European clothing does come up smaller and when considering Wovenplay, we would recommend purchasing the next age group for your child. Please do not hesitate to call us if you are unsure and require further assistance.

Keep in touch

If you would like us to send you information about new products and sales, please tick the box when registering and we will send you occasional email updates.  If you have already registered and wish to receive emails, please click here to receive our emails.

Payment Options
By Credit/Debit Cards:

Emperor’s New Clothes accepts Visa, Mastercard and Maestro. The card is charged when the order is placed. We will not be liable for any delays or non delivery of goods, if the card issuer of your payment card refuses to authorise payment to us. If you wish to cancel your order, please see our returns policy.

Other methods of payment:

The Emperors New Clothes also accepts The Emperors Gift Cards.
If you have any questions regarding payment, please call us on 01664 454243.

Site Security

All payment information that you send to us is secure and protected by Protx. This is our commitment to your safety.

Privacy

Your privacy is very important to us. The Emperor’s New Clothes Shop, will never disclose your personal information to any organisation or individual except when required by law.  Emperor’s New Clothes Shop only uses your personal information to fulfil your order or to communicate with you directly.